Terms and conditions

Please read these terms and conditions carefully and make sure you are happy before ordering.

ORDERING & PROOFING:
LEAD TIMES CAN BE 4-12 WEEKS FROM DATE OF ORDER TO DESPATCH DATE. DEPENDING ON THE TIME OF YEAR, PLEASE CHECK LEAD TIMES BEFORE YOU PLACE YOUR ORDER. ALL PROOFS WILL BE CREATED APPROXIMATELY 1-3 WEEKS BEFORE PRODUCTION OF YOUR ORDER. THE FINAL PRODUCT WILL BE PRODUCED NO LESS THAN 3 WEEKS FROM THE DATE OF THE FINAL APPROVAL – ALL TEXT FOR PRINTING MUST BE SENT VIA EMAIL. – WE DO NOT ACCEPT HAND WRITTEN TEXT. – ALL AMENDMENTS MUST BE IN WRITING BY EMAIL. – WE WILL NOT BE HELD RESPONSIBLE FOR ANY INCORRECT SPELLING, UNLESS AT OUR OWN ERROR. THE CUSTOMER WILL BE ASKED TO CHECK THE SPELLING OF NAMES, DATES, TIMES AND OTHER DETAILS WHEN PROOFS HAVE BEEN RECEIVED BY EMAIL. THE CUSTOMER IS TOTALLY RESPONSIBLE AND SHOULD INFORM US OF ANY CORRECTIONS THAT NEED TO BE MADE. ALL FINAL PROOFS HAVE TO BE CONFIRMED BY EMAIL ONLY. PLEASE ENSURE YOUR QUANTITES WILL COVER ALL GUESTS. ALL EMBOSSED INVITATIONS CAN ONLY BE PRODUCED ON ONE PRINT RUN ONLY. ANY EXTRA INVITATIONS REQUIRED AFTER THIS RUN WILL BE SUBJECT TO A £100.00 SET UP FEE.

MATERIALS:
DUE TO THE MATERIALS USED BY ANGELS CREATIONS, WE CANNOT GUARANTEE THAT ALL MATERIALS USED IN OUR PORTFOLIO SAMPLES WILL BE AVAILABLE FOR THE CUSTOMERS SAMPLE OR FINAL PRODUCT. IN THE EVENT OF SUPPLIERS DISCONTINUING MATERIALS ANGELS CREATIONS RESERVE THE RIGHT TO USE REPLACEMENT MATERIALS WHICH ARE AS CLOSE TO THE ORIGINAL SAMPLE AS POSSIBLE AND WILL SEEK THE CUSTOMER’S APPROVAL. THERE IS AN EXTRA CHARGE FOR ALL WORDING/TEXT TO BE FOILED IN GOLD/SILVER/ROSE GOLD. THIS IS CHARGED AS A SEPARATE COST, ONCE WE KNOW HOW MANY FOILING PLATES IS NEEDED FOR AN INVITATION. WE CANNOT TAKE RESPONSIBILITY FOR ANY DELAYS THAT OCCUR FROM ANY OF OUR SUPPLIERS.

QUOTES / PRICING / ORDERING
ALL ORDERS ARE TO BE PAID IN FULL BEFORE WE CAN ACCEPT AN OFFICIAL ORDER. THERE IS A MINIMUM ORDER – VALUE OF £150.00. PLEASE NOTE THAT ANGELS CREATIONS HAS A LIMIT OF THE AMOUNT OF STATIONERY WE CAN PRODUCE PER MONTH AND ORDERS WILL NOT BE GUARANTEED FOR A SPECIFIC DATE. A PRODUCTION DATE WILL BE ADVISED BY ANGELS CREATIONS, NO LESS THAN FOUR WEEKS AFTER FULL PAYMENT HAS BEEN RECEIVED. THE PRODUCTION DATE IS NOT GUARANTEED. ANY EXTRA STATIONERY ORDERED THAT INVOLVES EMBOSSING AFTER THE INITIAL ORDER HAS BEEN FULLY CREATED AND DELIVERED, A £100 SET UP FEE WILL BE CHARGED.

ADVERTISING:
ANGELS CREATIONS RESERVES THE RIGHT TO USE IMAGES OF YOUR WEDDING STATIONERY AFTER YOUR WEDDING DATE FOR ADVERTISING PURPOSES. IMAGES OF YOUR WEDDING STATIONERY WILL NOT BE RELEASED UNTIL THIS POINT.

CANCELLATIONS:
ONCE AN ORDER HAS BEEN CONFIRMED AND FULL PAYMENT RECEIVED, NO REFUND IS GIVEN.

DELIVERY / LOSS /DAMAGE:
ONCE THE FINAL PRODUCT HAS BEEN DESPATCHED FROM ANGELS CREATIONS PREMISES, ANGELS CREATIONS TAKE NO RESPONSIBILITY FOR LOSS, DAMAGES OR DELAYS CAUSED BY THE DELIVERY COMPANY.